Privacy Policy

Lumesis, Inc (“Lumesis”) maintains this website (the “Site”) in connection with the DIVER™ software tools, applications and on-line computer systems (the “DIVER Tools”). Lumesis is committed to ensuring your privacy while you visit this site. This privacy policy statement is intended to only cover the DIVER Tools and not sites that may be linked to or referenced in this Site. Each organization may have a different privacy statement, so you should review the privacy statement each time you submit personal information on a web site. Lumesis operates this Site. All references to “we”, “us”, “our”, this “website” or this “Site” shall be construed to mean Lumesis, Inc. We understand that visitors to this Site are concerned about the privacy of information. The following describes our privacy policy regarding information that we collect through this Site. We reserve the right to modify this Privacy Policy at any time, and without prior notice, by posting an amended Privacy Policy that is always accessible by clicking on the “Privacy Policy” link on this Site’s home page. Your continued use of this Site indicates your acceptance of the amended Privacy Policy. You should check the Privacy Policy through this link periodically for modifications. Regarding Personal Information, if any modifications are materially less restrictive regarding our use or disclosure of Personal Information previously disclosed by you, we will obtain your consent before implementing such revisions with respect to such information.

1. Collection of Anonymous, Passive Information

We reserve the right to monitor your use of this Site in connection with the DIVER Tools. As you navigate through this Site, certain anonymous information may be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). For example, as explained in more detail below, your Internet browser automatically transmits to this Site some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using in addition to the date and time of your request. This Site may also collect anonymous information from your computer through cookies ad Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Site might not work without cookies. The following is a listing and a brief explanation of passive information collection methodologies which we may use from time to time to better understand how this Site is being used.

A “cookie” is a bit of information that this Site sends to your Web browser which helps us remember information about you and your preferences. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. To learn more about cookies and how to specify your preferences, please search for “cookie” in the “Help” portion of your browser. An Internet Protocol (IP) address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). The IP address can be used to diagnose problems with a server, report aggregate information, determine the fastest route for your computer to use in connecting to a Site, and administer and improve the Site.

2. Use and Disclosure of Anonymous, Passive Information

This Site may make full use of passively collected anonymous information through the collection methods described above for our own internal operational purposes, including without limitation the right to use such information to provide better service to Site visitors, customize the Site based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve this Site for your use. We reserve the right to share this information in the same manner as provided below for Personal Information.

3. Collection of Personally Identifiable Information

Personally identifiable information is information you provide that lets us know specific facts about you so that we can respond to your requests. Depending on the portion of the Site you visit and the information you provide, this information could range from your name, address and ZIP code, which you provide in order to receive information from us about certain services.


If you choose to correspond with us through email, we may retain the content of your Email and our response so that we can more efficiently handle any follow-up questions you may have. From time to time, Lumesis may use your personal information to contact you by electronic mail concerning your use of our services. These communications are either to confirm orders placed with us, to inform you of important information regarding your account, or about general services provided by Lumesis. If you do not want to receive Email from us, please notify Lumesis in writing. (Please note that if you elect not to receive Email from us, you may still receive order confirmations, as well as notices concerning changes to this Policy or other legal notices.)

4. Use and Disclosure of Personal Information

Personal information collected on our Site is used for purposes of administering our business activities, providing customer service and making available other products and services to our existing and prospective customers. We may also use the information we collect to notify you from time to time about important changes to this Site, new services and special offers which we believe may be of interest to you. If you wish to be unsubscribe, please click on CONTACT US.

General Understanding

We may provide aggregate information about our customers, sales, Site traffic patterns and related Site information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this Policy.

Sharing Information with Agents; Service Providers

We may engage other companies and individuals to perform functions on our behalf. Examples include sending postal mail and Email to you, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer service. We also engage other companies and individuals to perform enhanced services on our behalf. These persons have access only to personal information needed to perform their functions/services.

Sharing Information with Strategic Partners

We may occasionally enter into strategic marketing alliances or partnerships with third parties who have been screened for this purpose, who may be given access to personal information including your name, address, telephone number and Email address for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the information and we will not share information regarding any personal financial data. If you wish to be unsubscribed and do not wish your personal information to be delivered to our Strategic Partners, please click on CONTACT US.

Sharing Information with Third Parties

From time to time, you may notice offers from outside companies advertised on this Site. We take measures to select product or service providers that are responsible and afford privacy protections to their customers. However, we cannot and do not make any representations about the practices and policies of these companies.


Unless prohibited by law, we may use and share Personal Information with any companies that are legally affiliated with us (such as, for example, any parent, subsidiary, or brother or sister entity) for purposes of providing service and account maintenance, to help us design and improve products and services, and to offer products and services that may be of interest to you. In addition, if you are a subscriber that was referred to us by one of our authorized marketing affiliates, we reserve the right to share your Personal Information with the authorized marketing affiliate that referred You to us.

Third-Party Service Providers

We may hire other companies to provide services on our behalf. These third-party service providers may include, for example, companies that (i) host, manage, and service our Site, web servers, software and systems, (ii) provide business or data processing services, (iii) provide marketing services, (iv) provide payment processing, fulfillment, and/or shipping services, (v) refer you to this Site in their capacity as our marketing partner or affiliate, and (vi) provide other new services. We may share or make Personal Information accessible to such third parties; however, all such third parties are required to maintain the confidentiality of Personal Information and are prohibited from using Personal Information for any purpose other than for the services they provide, which may include emails, but only to the extent email is integral to their services.

In the Event of Merger, Sale, or Bankruptcy

In the event that we are acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used.


Nothing in the above policies shall be deemed to prevent us from disclosing your Personal Information to appropriate third parties when we are legally compelled to do so or if we believe in good faith that such disclosure is necessary to inter alia (i) comply with legal process, (ii) protect Lumesis’ legal rights and/or property, (iii) investigate information regarding usage of a false Email address to send materials through this Site or protect against harassing, threatening, or abusive messages (iv) protect from fraud and credit risk and (v) protect against misuse or unauthorized use of this Site including its content.

5. Information Security

The Site hosting server uses software to monitor unauthorized attempts to upload or change information or damage the service we provide. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions. We have adopted reasonable and appropriate security measures to protect your Personal Information and other sensitive information. Unfortunately, no data transmission over the Internet or method of data storage can be guaranteed 100% secure. Therefore, while we strive to protect your Personal Information with reasonable and appropriate security measures, we cannot ensure or warrant the absolute security of any information you transmit to us or archive at this Site.

6. Email From This Site – Opt-Out Rights

If you supply us with your email address, you may receive periodic messages from us with information specific to the Site and required for the normal functioning of the Site as well as for new products or services or upcoming events. If you prefer not to receive periodic email messages, you may opt-out by following the instructions on the email.

7. Links on this Website

This Site may contain links to other Sites with whom we have a business relationship. These links may include online advertisements that we deem to be appropriate. The privacy practices of these Sites are not covered by our privacy policy, and we are not responsible for the privacy practices or the content of these Sites. Additionally, if you register with any of these Sites for any purpose or purchase from any of these Sites, any information that you provide in the process of registration or purchase, such as your credit card number and other Personal Information, will be transferred to these Sites. These Sites have separate data collection, data privacy, and data security policies and practices, and we have no responsibility or liability for these independent policies and practices.

Please remember that when you use a link to go from this Site to another Website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Website, including Websites which have a link to this Site, is subject to that Website’s own rules and policies. Please read over those rules and policies before proceeding.

Lumesis takes no responsibility about any damage incurred when the visitor uses any linked website. You acknowledge and agree that your use of any linked websites is at your own risk and is governed in accordance with the terms and conditions which each linked website imposes.

8. Children’s Privacy

This Site is not intended for the use of children. We do not knowingly market to, or solicit data from, children. If you are under 18, you may use this Site only with involvement of a parent or guardian. We are committed to preserving online privacy for all of our Site visitors, including children. This Site is a general audience Site. Consistent with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly collect any information from, or sell to, children under the age of 18. If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her personally identifiable information without your permission or consent, we will remove the information from our active list, at your request. To request the removal of your child’s information, please send contact our Site as provided below under “Contact Us” and be sure to include in your message the same login information that your child submitted.

9. Email And Other Messages – ECPA Notice

This Site treats email messages and other electronic messages that are sent through this Site and not viewable by others as confidential and private, except as required by law, including without limitation, the Electronic Communications Privacy Act of 1986, 18 U.S.C. Sections 2701-2711 (the “ECPA”). The ECPA permits this Site’s limited ability to intercept and/or disclose electronic messages, for example (i) as necessary to operate our system or to protect our rights or property, (ii) upon legal demand (court orders, warrants, subpoenas), or (iii) where we receive information inadvertently which appears to pertain to the commission of a crime. This Site is not considered a “secure communications medium” under the ECPA.

10. USA Patriot Act Notice

The federal USA Patriot Act (“USA Patriot Act”) provides generally for the operator of a communication host and law enforcement to be able to monitor any content, upon request of the operator. We anticipate fully complying with all our obligations, and availing ourselves of all our rights, under the USA Patriot Act.

11. California Shine the Light Law

If you are a California resident, you may ask us to refrain from sharing your personal information (whether collected online or offline) among our affiliates for their marketing purposes, if the affiliates are separate legal entities. Please tell us your preference by contacting us as indicated below.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact the operator of this Site at:

Lumesis, Inc

Telephone: 203.276.6500